If for any reason you feel that the CLEAN series doesn't meet your needs, you decide to go a different direction or perhaps move from the HubSpot platform, I'm happy to issue you a full (no-hassle) refund.
In working with hundreds of HubSpot customers over the past 5 years, I've heard about many of the challenges working with other templates that exist for sale (or for free) in the HubSpot marketplace. Some aren't flexible or easy to update or require a developer to use. Being cautious is understandable.
This is one of the main reasons I offer my 100% Happiness Guarantee. I want you and your team to feel 100% confident in your purchase decision and eliminate any risk for you.
It's simple. Go to the HubSpot marketplace and click the purchased tab. Click the dropdown on the pack or single template and then select "request a refund."
I'll receive an email that you've requested a refund and will reach out to you personally to let you know that I got the request and am happy to process it.
Refund requests after 30 days will be issued on a case-by-case basis. If for example you reach out to me on day 33 because the weekend happened or you got super slammed at work, I'm happy to accommodate. I mean we're all human right?
But for example if it's day 45 or maybe 3 months after you've made the purchase and you make a refund request, that puts me in a difficult position. Bookkeeping and accounting has already be processed. In some cases commissions paid out. I'm sure you understand what I'm saying here.
The chances that you'll request a refund after utilizing the 2-free customization hours that come with the CLEAN Premium Pack are super slim. In fact it's never happened.
However, if you've taken advantage of the 2-free hours within the first 30 days and still request a refund, I'll refund you the difference between the price you paid for the CLEAN pack ($997) and my going market rate for a 2-hour customization pack (currently $450).
Great question! As I'm sure you've seen a trend with software companies is to offer a free 2-week trial. Since I understand that the HubSpot platform has a learning curve of its own, I want to make sure you have ample time to leverage the templates and understand how they work.
In my opinion 30 days is totally fair.
Short answer is no. Not at all. I want you to be happy.
However, if I can help correct an issue or better illustrate how to use a feature of the templates as a remedy, that may be a win-win for both of us.
At the very end of the day, your happiness is my happiness.
There is no catch my friend. Like I said... I pride myself on the quality of products I create and the experience you'll have using them. For me, it's a no-brainer to offer such a guarantee.